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Welcome to Creato , the interactive educational platform designed for users aged 10 to 20. At Creato, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

By using our platform, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Please read it carefully.

1. Scope of Application

This Privacy Policy applies to all users of the Creato platform, including students, educators, parents, institutions, and visitors.

2. Types of Data We Collect

2.1 Registration Data

When you create an account, you may be asked to provide:

Full name
Email address
Password
Age or date of birth
Gender (optional)
School or institution name (if applicable)

2.2 Usage Data

We automatically collect information about how you interact with the platform, including:

Activities accessed and completed
Time spent on the platform
Assessment results
Comments or opinions shared

2.3 Communication Data

If you contact our support team or send inquiries via the platform, we retain your messages and communication content to respond to your requests.

3. How We Use Your Data

We use the collected data for the following purposes:

Account creation and delivery of educational services
Personalizing learning experiences based on performance
Assessing skills using AI technology
Improving and enriching platform content
Communicating with users and providing technical support
Ensuring safe and appropriate use of the platform

4. Data Sharing

We do not sell or rent user data to third parties. However, data may be shared in the following cases:

With parents or teachers: For younger users, upon request.
With regulatory or legal authorities: If required by law or court order.
With technical partners: To improve and develop the platform, always in compliance with this Privacy Policy.

5. Data Protection

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or accidental deletion, including:

Data encryption during transmission
Firewall-protected servers
Industry-standard digital security practices

6. Data Retention

We retain your personal data as long as your account is active or necessary for providing services. Upon account deletion, most data will be removed within 30 days, unless legal or educational requirements require us to retain certain information.

7. User Rights

You have the right to:

Access your personal data stored in our systems.
Correct any inaccurate information .
Request deletion of your account or data .
Object to the use of your data for specific purposes.
Withdraw consent at any time, where applicable.

To exercise these rights, please contact us at:
📧 support@creato.com

8. Children’s Privacy

Since our platform targets users aged 10 to 20, we take special care in handling data of children under 15 years old. We encourage parents and educators to supervise young users' activity and contact us for information about a child's usage or to request data removal.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via email or directly through the platform.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at:
📧 support@creato.com